What items qualify for free shipping?

Shipping is free on all orders to US.

When can I expect my order to be shipped?

Orders are processed on a first come first serve basis. Though most orders are processed within 24 hours, there can be an expected processing time of 24-72 hours. Orders are processed during weekdays 9:30am-4pm PST. Orders typically will not be processed on Saturday, Sunday, or US federal holidays.

Most Priority Mail Express orders placed before 12pm noon M-F will ship out same-day.

Delivery Times

Once your order is processed for delivery, you will receive an e-mail confirmation that your order has shipped, along with tracking information.

If your order qualifies for free shipping, it may be shipped via USPS First Class or USPS Priority mail (larger orders) and will usually be delivered within 2 to 8 business days after your order is processed.

USPS Priority Mail is usually delivered within 2-4 days of being shipped.

Please note that USPS shipping times are not guaranteed.

Where do we ship?

NuCura Life offers shipping to 47 US States.

Incorrect address submission

Please make sure to carefully review your shipping and billing address before placing your order. Incorrect address submissions may result in delayed delivery, or returned packages. 

Missing items:

Items that arrive damaged, missing or incorrect must be reported within 48 hours of delivery. Please provide a pictures of the packing slip as well as items received. Once your claim has been submitted for review and approval, we will further assist you in correcting the issue.

Returning Items:

Customer is responsible for shipping fees. Shipping fees are nonrefundable.

Privacy and discretion:

Orders from www.cbkone.com are to be shipped in plain package envelopes or boxes. The shipping label on the package will be labeled NuCura Life along with our address.